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In case of any change in the number of persons residing in a household as declared in the submitted and certified Declaration on the Use of Service, the user is obliged to notify UC Čistoća Ltd in writing about the said change no later than the 22nd day of the month for the current month.
If the user resides in a single-dwelling structure (family house), the change of data is submitted with a written notice, which must be accompanied by a certificate from the Ministry of the Interior on de-registration / registration of permanent residence or a certificate from the Ministry of the Interior on the number of household members.
If the user resides in a residential structure consisting of two or three housing units, they submit the notice on the change of data on household members to UC Čistoća Ltd together with the signature and certification of another service user at the same address.
If the user lives in a multi-dwelling structure (four or more housing units), the information on the change of household members is submitted by an authorized representative of the building co-owners with a certified and signed notice.
In case of a termination of the use of a property (apartment, house, commercial premises), the user is obliged to notify UC Čistoća Ltd in writing within 15 days. The termination of the service user status is proven by an Agreement for Sale of Immovable Property or other authentic documentation.
Any change that is declared takes effect from the date of notification and shall not be applicable retroactively.
Changes in data are submitted in writing to the service provider at the following address: UC Čistoća Ltd, Dolac 14, Rijeka or directly at the customer services desks in the public counters hall.
For further information, please contact our Commercial Department on these numbers: 051 353 400 (residential premises) and 051 353 403 (commercial premises), or send an e-mail to: komercijala.stambeni@cistoca-ri.hr, or: komercijala.poslovni@cistoca-ri.hr